Elm Lodge Surgery is open
The surgery is open and all the surgery team are working hard to provide the best possible care to our patients, please do call us (020 7274 6138) if you need our help.
The surgery is offering a mix of telephone appointments and face-to-face appointments with the GP team. When booking appointments the receptionist will ask for a brief reason for the consultation.
While there is still a requirement for social distancing in our waiting room it is not feasible to offer all of our appointments as face-to-face. In order to maintain 2 metre distance between chairs we have had to reduce the waiting room capacity by 80%. Our aim is to provide safe care to all of our patients, this may mean that you need to speak to a doctor on the phone rather than in person. Where there is a clinical need, following a phone consultation the GP will arrange a convenient time for you to come into the surgery for an examination. We are very thankful to our patients for being so understanding of this situation.
We are providing face-to-face appointments with our practice nurses for immunisations, injections, dressings, smear tests and stitch removal.
We aim to give you the best possible care, in a clean and safe environment and place great importance on reducing the risk of infection to patients and our staff.
Coronavirus symptoms and households
If you have symptoms associated with coronavirus including a new continuous cough, a loss of or change in your normal sense of taste or smell (anosmia), or a high temperature, you must follow government isolation rules.
Please do not attend your GP practice.
If you have been contact traced please follow the advice of NHS Test and Trace.
The most up-to-date public guidance is online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Please call the surgery if you have been unwell for 7 days and still have a fever or have increasing shortness of breath.
It is very important to continue routine immunisations for children. Please call the surgery to book an appointment with the practice nurse.
(Site updated 19/01/2022)