Elm Lodge Surgery is open
The surgery is open and our doctors are continuing to provide medical assistance, please do call us (020 7274 6138) if you need our help. Appointments with a doctor start with a phone call to discuss your symptoms, a clear photo can often help this discussion if your condition is visible. Most issues can be resolved on the phone or with a video call, but where it is needed the GP will arrange for you to come into the surgery.
While there is still a requirement for social distancing in our waiting room it is unfortunately not feasible to offer direct booking of face-to-face appointments with the GPs. In order to maintain 2 metre distance between chairs we have had to reduce the waiting room capacity by 80%. Our aim is to provide safe care to all of our patients, the only way of achieving this at this time is with a 'telephone first' approach, if there is a clinical need for an examination you will be asked to come into the surgery. We are very thankful to our patients for being so understanding of this situation.
We are providing face-to-face appointments with our practice nurses for immunisations, injections, dressings, smear tests and stitch removal.
We aim to give you the best possible care, in a clean and safe environment and place great importance on reducing the risk of infection to patients and our staff.
Coronavirus symptoms and households
If you have symptoms associated with coronavirus including a new continuous cough, a loss of or change in your normal sense of taste or smell (anosmia), or a high temperature, you are advised to stay at home for 10 days.
Please do not attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 10 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Please call the surgery if you have been unwell for 7 days and still have a fever or have increasing shortness of breath.
It is very important to continue routine immunisations for children, we cannot afford to have outbreaks of measles, mumps, rubella etc while the health system is responding to COVID-19. Please call the surgery to book an appointment with the practice nurse.
(Site updated 16/06/2021)