Noticeboard

Update to Patient Access Website and Apps

The patient access website, android app and apple app have all recently been updated.

If you are aged 18+ then this is the easiest way of booking a GP appointment or ordering your repeat prescription.

Our routine appointments with the GPs and advance nurse practitioner are bookable online. You can see all the appointment times available and pick one that fits into your schedule.

Our on-the-day appointments are also bookable online from 8am, exactly the same time that they are bookable on the phone or at the surgery.

Contact Details

You are welcome to contact the surgery at any time that we are open. Our opening times can be found here and details of how to get help when we are closed are here.

Our phone lines are often busy between 8am and 8:30am so you may choose to call after this time if your query is not urgent. If you have a complex query that may take some time to resolve please try not to call us after 6pm as we may not be able to help you before the surgery closes.

The best way to order a repeat prescription is on the NHS app. If you have any queries about your repeat prescription please email us.

We cannot book appointments via email, please book on the NHS app.

To send us a clinical letter or to inquire about an insurance report please email: SOUCCG.elmlodge@nhs.net. We aim to reply to emails within 2 working days. The practice is unable to respond by email to questions about current symptoms and patients will be encouraged to book an appointment to explore their options for care.

The surgery is close to Herne Hill and North Dulwich stations. Find out how to get to Elm Lodge Surgery on the TFL journey planner. If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future. Accessibility information.

Address book Address

Elm Lodge Surgery
2 Burbage Road
London
SE24 9HJ

Telephone Numbers Telephone Numbers

Telephone:
020 7274 6138
Out of Hours:
111
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

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