Elm Lodge Surgery is open - please call or email if you need our help
The surgery is open and our doctors are continuing to provide medical assistance, please do call us (020 7274 6138) or email (SOUCCG.firstname.lastname@example.org) if you need our help. Appointments with a doctor start with a phone call to discuss your symptoms, a clear photo can often help this discussion if your condition is visible. Most issues can be resolved on the phone or with a video call, but if the doctor considers it necessary they will arrange for you to come into the surgery.
We are providing appointments with our practice nurses for immunisations, injections, dressings, smear tests and stitch removal.
So that we can keep our most vulnerable patients safe we ask that you do not come into the surgery unless you have a pre-booked appointment.
We aim to give you the best possible care, in a clean and safe environment and place great importance on reducing the risk of infection to patients and our staff.
The surgery is getting hundreds of calls every day about the covid vaccine, this is making it harder for our patients who are unwell to contact us for medical assistance. We are happy that so many of our patients are eager to get vaccinated, but please do not call the surgery to ask where you are in the 'queue'. In the week beginning 12/4/2021 we are vaccinating those aged 45 and over at local vaccination clinics.
Do not delay seeking treatment
If you, or a family member, are ill please do not delay seeking treatment.
When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111 or go the Accident and Emergency Department (A&E). During the current situation and while the government is asking everyone to stay at home, it can be confusing to know what to do. Here is some guidance: advice for parents
Coronavirus symptoms and households
If you have symptoms associated with coronavirus including a new continuous cough, a loss of or change in your normal sense of taste or smell (anosmia), or a high temperature, you are advised to stay at home for 10 days.
Please do not attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 10 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Please call the surgery if you have been unwell for 7 days and still have a fever or have increasing shortness of breath.
It is very important to continue routine immunisations for children, we cannot afford to have outbreaks of measles, mumps, rubella etc while the health system is responding to COVID-19. Please call the surgery to book an appointment with the practice nurse.
(Site updated 20/04/2021)