Pharmacy First

Before making an appointment please consider if your local pharmacist can assist first. Community Pharmacists are highly trained experts and can help with common illnesses as well as medication queries. Your pharmacist can normally see you without an appointment and could help a lot faster than a GP.

Routine Appointments

Routine appointments can be booked between 1 and 4 weeks in advance.

If you prefer to be seen sooner, appointments are released at 8am every morning. Please call us as soon after 8am as possible as these can get fully booked quickly.

We are fortunate to have regular male and female doctors. If you would like to discuss an intimate matter please try to book with a doctor of the same sex to avoid any embarrassment.

Same-Day Advice

If your need is urgent we will always offer you advice on the same day. Normally this will first be a callback from the GP or our Advanced Nurse Practitioner, if we cannot help on the phone we will offer you an appointment at our GP led Extended Access Centre. If you do have an urgent problem please call us as early in the day as possible.

Avoiding A&E

Our local hospital A&E departments are very busy. Please use them when you have an accident or an emergency, but not for more minor medical problems. Please call for advice if you have a medical concern.

Minor Eye Condition Scheme

You do not need to see a GP about many eye conditions. You can book directly to have a free assessment with a local optometrist through the Minor Eye Condition Scheme.

Antenatal Self-Referral

Our local hospitals ask that you self-refer for antenatal care: Kings College Hospital and Guys and St Thomas Hospitals. There is no need to see a GP unless you have a specific concern.


Some problems take longer to sort out than others and surgeries may run late. Please do bear with us. We do try to keep our waiting times to a minimum.

Unhappy With Your Last Appointment?

Our clinical team try to treat all our patients with care and professionalism. A good GP-patient relationship is a human interaction built on trust and respect in both directions. However sometimes consultations do not go as well as we would like.

If you are dissatisfied with your last appointment at the surgery and your medical condition is not getting better please do book another appointment either with the same clinician on another member of the team.

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